Customer Reviews
Next Step Floral Designs
Local Watertown, NY florist
Local Watertown, NY florist
Date: Aug 27, 2026
Name:
Nancy J
State/Province:ID
It was fast and simple to place an order from Idaho for my daughter-in-law at Ft. Drum. She loved the flowers and balloons!!
Date: Aug 21, 2026
Name:
Matthew S
State/Province:NY
Flowers were timely delivered for my girlfriend’s birthday and they were beautiful.
Date: Aug 13, 2026
Name:
Tiffany M
State/Province:NY
Excellent customer service , and a wide assortment
Date: Jun 16, 2026
Name:
R l
State/Province:FL
Beautiful dlowers
Date: Jun 01, 2026
Name:
Tracy L
State/Province:KY
Always deliver on time and they are always beautiful. Only florist I use in watertown.
Date: Apr 04, 2026
Name:
Sabryne S
State/Province:NY
You guys always do an amazing job! By far my favorite flower shop!
Date: Mar 01, 2026
Name:
Mike S
State/Province:NY
Great flowers and service
Date: Feb 26, 2026
Name:
Helen R
State/Province:NY
The arrangements for my Mother’s funeral exceeded our expectations and were absolutely gorgeous! All the positive reviews are spot on and I will definitely use Next Step again. Seriously, their work is stellar!
Date: Feb 24, 2026
Name:
Amy R
State/Province:NY
Very satisfied
Date: Feb 21, 2026
Name:
Deidra H
State/Province:NY
Love our locals florist! Always great experience!
Date: Feb 16, 2026
Name:
Taylor C
State/Province:NY
Thanks for being so fast and making a wonderful arrangement
Date: Jan 23, 2026
Name:
Janet A
State/Province:NY
I always feel good about giving them creative freedom to design something beautiful. Always prompt delivery with amazing healthy fresh flowers!
Date: Jan 14, 2026
Name:
Nicole B
State/Province:NY
Beautiful flowers and delivered on time :)
Staff is always pleasant to speak to also!
Date: Dec 19, 2025
Name:
Stacey F
State/Province:NY
The arrangement was absolutely perfect!
Date: Dec 11, 2025
Name:
Diane U
State/Province:NY
The receiver of the gift was thrilled with the arrangement. She said it was beautiful.
Kate's Reply:
Date: Dec 12, 2025, 6:25 am
Thank you so much!
Date: Oct 30, 2025
Name:
Carley H
State/Province:NY
Flowers were beautiful and they have lasted a long time! Delivery was very quick! Thank you so much!
Date: Oct 29, 2025
Name:
Anita B
State/Province:NY
Very beautiful and full arrangement. Ordered at night online and notified delivery was at 10 next morning. Couldn't ask for faster service. Very pleased!!!
Date: Oct 19, 2025
Name:
Taylour D
State/Province:NY
It was so easy to order online and the flowers were done at the time I requested and they were absolutely beautiful! We will be coming here for all orders!
Date: Oct 01, 2025
Name:
Stacey F
State/Province:NY
Best customer service hands down!
Kate's Reply:
Date: Oct 01, 2025, 10:13 am
Thank you, Stacey!
Date: Sep 30, 2025
Name:
Christine P
State/Province:NY
The bouquet was beautiful. I never heard of you but my sister from NC found you. The floers were fresh, the design was gorgeous with fall colors of sunflowers, roses and hydrangeas. Nicely done.
Kate's Reply:
Date: Oct 01, 2025, 6:14 am
Thank you!
Date: Sep 04, 2025
Name:
Dianne C
State/Province:VA
The bouquet was beautifully arranged and very happy, just as described. Thank you so much
Date: Sep 03, 2025
Name:
Sheila K
State/Province:NY
Flowers were delivered as ordered and on time!
Date: Jul 31, 2025
Name:
Katie B
State/Province:NY
The arrangement was beautiful! It was perfect for the occasion.
Date: Jul 01, 2025
Name:
Linda E
State/Province:NY
When I realized I’d missed my niece’s 6th birthday, I called three florists who were already closed. Kate didn’t hesitate—she said, “We’ve got this,” arranged the flowers, and delivered them to my niece’s door on her way home. That level of service and care is truly exceptional!
Date: May 26, 2025
Name:
Jann W
State/Province:NY
Quick, easy and just like in the photo
Date: May 23, 2025
Name:
Kristina B
State/Province:KS
Flowers were absolutely beautiful for my mom for Mothers Day!
Date: May 13, 2025
Name:
Amanda A
State/Province:NY
Absolutely beautiful flowers!!!
Date: Apr 14, 2025
Name:
Jennifer V
State/Province:NY
I recently received 2 bouquets for my birthday from this store and they are the nicest bouquets I've received in the past 10 years living in the north country. They are more modern, with stunning colors, fun arrangements and gorgeous flowers. The stock images on the website do not do these bouquets justice. I'd highly recommend!
Date: Mar 26, 2025
Name:
Robert M
State/Province:NY
I ordered sympathy flowers for a cousin who had passed away. We ordered an arrangement from Next Step Floral Designs. The flowers were absolutely stunning and so beautiful! Since this was our first order at a relatively new florist we weren’t sure what to expect. However, the arrangement far exceeded what I imagined. Thank you so much to Next Step Floral Designs! The flowers were beautifully arranged and very fresh. I highly recommend this business. My family are very happy customers!
Date: Mar 17, 2025
Name:
Tandra T
State/Province:NY
Very beautiful arrangements and amazing service.
Kate's Reply:
Date: Mar 18, 2025, 7:12 am
Thank you so much Tandra!
Date: Mar 06, 2025
Name:
Andrea C
State/Province:NY
LOVE Next Step! Their arrangements are always full and gorgeous, and last for DAYS! I cannot recommend them enough!
Kate's Reply:
Date: Mar 06, 2025, 9:58 am
Thank you!
Date: Feb 25, 2025
Name:
Karen W
State/Province:NY
Your arrangements are also so beautiful and full. Definitely our go to place for floral now.
Kate's Reply:
Date: Feb 25, 2025, 7:22 am
Thank you for the kind review, and for choosing us!
Date: Feb 12, 2025
Name:
Kim B
State/Province:NY
Beautiful bouquet. It was very fresh and a lot of people commented on how nice it was. My only thing was I wanted a ribbon on it but didn’t find a place to request one.
Date: Feb 01, 2025
Name:
Jenn R
State/Province:WV
I had made a mistake while placing an online delivery order. When I called the shop, the woman was very accommodating & helped me correct my order. Great customer service & Will consider using again for future orders.
Date: Jan 23, 2025
Name:
Jean and Al G
State/Province:NY
The flowers we received were, and are, just beautiful!! Sweet little yellow daisy-like blossoms in a pretty basket, with a little bumble bee on the handle. We’re absolutely delighted with them~ especially on these snowy, cold winter days! Thank you so much!
Date: Dec 12, 2024
Name:
Ray and Korleen G
State/Province:NY
Flowers were absolutely beautiful. Will be ordering from you from now on.
Date: Nov 01, 2024
Name:
Jordon R
State/Province:NY
The best florist around!
Kate's Reply:
Date: Nov 01, 2024, 8:22 am
Thank you so much!
Date: Oct 31, 2024
Name:
Lynn N
State/Province:GA
I submitted a last minute order for my Grandmas Funeral. The flowers were delivered early which was fantastic! My Parents were at my Grandmas funeral and accepted the flowers. They really appreciated the professionalism and the Flower arrangement was beautiful just like the photo. Thank you.
Kate's Reply:
Date: Nov 01, 2024, 7:06 am
Thank you so much for the review. We are very sorry for your loss.
Date: Oct 28, 2024
Name:
Kelly D
State/Province:NY
Absolutely beautiful!
Date: Sep 10, 2024
Name:
Jessica D
State/Province:NY
Have ordered several times and they are always the best! And always super friendly
Date: Feb 27, 2024
Name:
Cheryl Y
State/Province:MI
I can’t thank Next Step Floral Designs enough for the beautiful flower arrangement they put together for my daughter. She was having a bad day and I wanted to cheer her up. It was a stunning arrangement and it worked. Being so far away from her it so great to know they are so great to work with. She received it promptly !!! Thank you so much !!!
Kate's Reply:
Date: Feb 27, 2024, 12:18 pm
Thank you so much! So glad she liked them.
Date: Feb 27, 2024
Name:
Mark B
State/Province:NY
Great arrangements!
Date: Feb 14, 2024
Name:
Paul M
State/Province:NY
Can’t speak more highly of my order! Ordered online while deployed in Syria and it was very simple. My wife and 6 month old loved the two arrangements that were delivered! Order with confidence! I will certainly be buying again in the future. Thank you!!
Date: Jun 19, 2023
Name:
Cary Beth M
State/Province:NJ
‘THE’ fastest service & delivery ever! On top of unbelievably FRESH & GORGEOUS
flowers! So thrilled-Thank you!
Date: May 26, 2023
Name:
Jared M
State/Province:NY
Excellent service!!!
Date: May 19, 2023
Name:
Tina V
State/Province:NY
This is the first time I ever ordered from nextstepfloral, I got to say I’m really impressed! Ordering on line was a breeze and the Piece Lilly plant I ordered was gorgeous! Much better than I expected.
Date: Apr 24, 2023
Name:
Louise M
State/Province:NY
Very happy with the flowers.
Date: Apr 22, 2023
Name:
Sue M
State/Province:NY
10 stars!! The owner Kate put together a beautiful blue and white bouquet for my nieces’ lacrosse senior day event. She went above and beyond in making sure the flowers could travel. Thank you for your gorgeous shop, creativity and professionalism. From now on I’m shopping small for my flowers!
Date: Mar 31, 2023
Name:
Daniela S
State/Province:NY
The owner is an amazing artist, nice and professional service. Beautiful store
Date: Mar 28, 2023
Name:
Terese B
State/Province:NY
Very helpful, professional and caring.
